The journey to organizational culture change starts with you.

Have the courage to take the road less traveled when you identify that change is necessary. Inspire personnel to solve problems while continuously improving processes. Learn from your failures, becoming more innovative and creative with each iteration. Know that life is full of adversity, but prepare to forge ahead and celebrate the successes along the way.

With a lot of determination, resilience, and persistence (Grit) while leading with empathy and compassion (Grace), you will accomplish goals you once thought were unattainable. In all that you do, remember to make things better.





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About the author

Ashleigh Walters and her family relocated to the Rust Belt town of Erie, Pennsylvania, in an attempt to revive her husband’s family’s 54-year-old business. She used the problem-solving skills she obtained while earning her BS in Chemical Engineering from Auburn University and was able to change the company culture by using a coach approach leadership style. Ashleigh regularly shares her story with fellow leaders and encourages them to “make things better” by continuously improving processes.

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